Montréal (Québec) – The former Canadian Sport Helpline, in operation since 2019, is now the Abuse-Free Sport Helpline. Its services, available to all Canadians with questions about discrimination or maltreatment in a sport environment, remain the same.
Free, anonymous, confidential and independent, the Helpline acts as the first point of contact for anyone in Canada, at any level of sport. Clients do not need to be participants of an Abuse-Free Sport signatory organization to benefit from this resource.
Operators with expertise in counselling, psychology and sport are available to listen and offer support. Additionally, they can advise the caller about the reporting process and, if possible, refer them to the appropriate reporting mechanism for their individual situation.
While there remains some confusion amongst the sport community, at certain levels, on where to go with questions or to report a situation, the Helpline serves as that starting point to better understand one’s options.
The Abuse-Free Sport Helpline will continue to operate in both official languages (English and French), seven days a week, from 8 a.m. to 8 p.m. Call or text 1-888-83SPORT(77678) or email info@abuse-free-sport.ca if you are seeking assistance.
About Abuse-Free Sport
Abuse-Free Sport is an independent program responsible for upholding and administering the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS). Abuse-Free Sport seeks to influence a positive shift in Canada’s sport culture and to foster safe, inclusive and welcoming sport participation through a variety of prevention, response and engagement initiatives. The Office of the Sport Integrity Commissioner (OSIC) operates as an independent division of the Sport Dispute Resolution Centre of Canada (SDRCC) to administer the UCCMS as part of the Abuse-Free Sport program.
About SDRCC
The SDRCC is a not-for-profit corporation created by federal legislation and funded by the Government of
Canada. The mission of the SDRCC is to provide the sport community with a national alternative dispute resolution service and strengthen the culture of fairness in Canadian sport by resolving disputes quickly and efficiently and to provide expertise and assistance regarding alternative dispute resolution. The SDRCC is also mandated by the Government of Canada to implement an independent safe sport mechanism at the national level.
For more information or media requests, please contact:
Jennifer Monk
Senior Manager, Communications, SDRCC
jmonk@crdsc-sdrcc.c