OPPORTUNITY:
Title: Sales Department Intern
Reports to: Manager, Ticket Operations and Service
Location: Golf Canada Head Office
Status: Contract
Ideal Start Date: Late April 2025
OVERVIEW:
About Us
Golf Canada is the National Sports Federation and governing body for golf in Canada representing more than 340,000 golfers and 1,505 member clubs across the country. A proud member of the Canadian Olympic Committee, Golf Canada’s mission is to increase Canadian participation and excellence in golf while upholding the values of Fun, Inclusivity, Excellence, Integrity, Accountability. For more information about what Golf Canada is doing to support golf in your community, visit www.golfcanada.ca.
About Role
This internship provides a unique opportunity to work as part of a team in a dynamic and fast-paced environment while gaining experience in a range of event management tasks. Interns will work alongside full-time staff on many aspects of the RBC Canadian Open & CPKC Women’s Open. The ideal candidate will possess strong written and oral communication skills, the ability to work independently on multiple projects, and a willingness to go above and beyond for tournament stakeholders. Interns will be asked to take ownership of key projects and will gain strong professional experience. This internship is an excellent opportunity for individuals who are interested in pursuing a career in sports management, communications, event management, or related field.
PRIMARY DUTIES:
1. Sales & Service of RBC Canadian Open & CPKC Women’s Open Tournaments 60%
• Receive in-bound and place out-bound calls relating to ticket sales and service.
• Responsible for receiving, processing, packaging and reconciliation of orders for the RBC Canadian Open, CPKC Women’s Open and other Golf Canada Programs.
• Work & Support our Admissions Tents on site at our tournaments.
• Assist with communication and support our customers in our mobile and secondary ticketing initiatives.
• Work with Professional Championships & Sales teams to manage on-site corporate hospitality customer requirements for Canadian Opens.
• Train and support our volunteers on policies & procedures.
2. Accreditation Professional Championships 25%
• Produce and track Photo ID’s using Ticketmanager system.
• Track and distribute physical badges using Ticketmanager system.
• Work & Support our Accreditation Office during tournament weeks.
• Upkeep and maintenance of photo ID printers.
3. Administrative Support 10%
• Processing of payments and light accounting.
• Pulling of Reports & creating Invoices.
• Support of our Sales & Finance teams.
4. Other Duties 5%
• Special assignments and projects required.
REQUIRED SKILLS, KNOWLEDGE, & ABILITIES:
• Some extended hours, weekends and nights required (Specifically surrounding tournament weeks).
• Strong organizational skills and administration skills.
• Excellent oral and written communication skills are important due to the significant number of phone calls and questions interns are required to handle.
• Strong decision making and conflict resolution abilities.
• Customer service and Sales/Marketing/Telemarketing/Customer Service experience is considered an asset
• High Proficiency with Microsoft Office Suite including advanced MS Excel skills.
• Bilingual (English and French) not required but considered an asset.
• Ticket software experience preferred
• Golf knowledge or experience is not required but a passion and interest in the game of golf and in Golf Canada’s mission is.
APPLICATION DETAILS:
Golf Canada – Human Resources
1333 Dorval Drive, Suite 1
Oakville, ON L6M 4X7
Apply via Career Page link below
How to apply: Forward cover letter and resume to Career Page, NO PHONE CALLS PLEASE to the above contact by January 19th, 2025. Golf Canada thanks all applicants but will contact only those who will be invited for an interview. Due to the nature of this position, there may also be some travel required and the need to work some weekends.
Our recruitment and selection procedures reflect our commitment to the safety and protection of children and youth across our programs. The successful candidate will be required to provide a satisfactory criminal check as a condition of employment.
Golf Canada is dedicated to employment equity and fostering diversity within the workplace in order to build an inclusive workforce where all employees have the opportunity to reach their potential. Golf Canada provides equal employment opportunities to employees regardless of their gender, race, religion, age, ability, sexual orientation, or marital status. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance. We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the recruitment team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.