OPPORTUNITY:
Title: Sales Department Intern
Reports to: Manager, Ticket Operations and Service
Location: Golf Canada Head Office
Status: Contract
Ideal Start Date: Late April 2025
OVERVIEW:
About Us
Golf Canada is the National Sports Federation and governing body for golf in Canada, representing more than 340,000 golfers and 1,505 member clubs across the country. A proud member of the Canadian Olympic Committee, Golf Canada’s mission is to increase Canadian participation and excellence in golf while upholding the values of Fun, Inclusivity, Excellence, Integrity, Accountability. For more information about what Golf Canada is doing to support golf in your community, visit www.golfcanada.ca.
About the Role
This internship provides a unique opportunity to work as part of a team in a dynamic and fast-paced environment while gaining experience in a range of event management tasks. Interns will work alongside full-time staff on many aspects of the RBC Canadian Open & CPKC Women’s Open. The ideal candidate will possess strong written and oral communication skills, the ability to work independently on multiple projects, and a willingness to go above and beyond for tournament stakeholders. Interns will be asked to take ownership of key projects and will gain strong professional experience. This internship is an excellent opportunity for individuals who are interested in pursuing a career in sports management, communications, event management, or related fields.
PRIMARY DUTIES:
1. Sales & Service of RBC Canadian Open & CPKC Women’s Open Tournaments (60%)
- Receive in-bound and place out-bound calls relating to ticket sales and service.
- Responsible for receiving, processing, packaging, and reconciliation of orders for the RBC Canadian Open, CPKC Women’s Open, and other Golf Canada programs.
- Work and support Admissions Tents on-site at tournaments.
- Assist with communication and support customers in mobile and secondary ticketing initiatives.
- Work with Professional Championships & Sales teams to manage on-site corporate hospitality customer requirements for Canadian Opens.
- Train and support volunteers on policies and procedures.
2. Accreditation Professional Championships (25%)
- Produce and track Photo IDs using the TicketManager system.
- Track and distribute physical badges using the TicketManager system.
- Work and support the Accreditation Office during tournament weeks.
- Upkeep and maintenance of photo ID printers.
3. Administrative Support (10%)
- Processing payments and light accounting.
- Pulling reports and creating invoices.
- Supporting Sales and Finance teams.
4. Other Duties (5%)
- Special assignments and projects as required.
REQUIRED SKILLS, KNOWLEDGE, & ABILITIES:
- Some extended hours, weekends, and nights required (specifically during tournament weeks).
- Strong organizational and administrative skills.
- Excellent oral and written communication skills, as interns will handle a significant number of phone calls and questions.
- Strong decision-making and conflict resolution abilities.
- Customer service, sales/marketing, telemarketing, or related experience is considered an asset.
- High proficiency with Microsoft Office Suite, including advanced MS Excel skills.
- Bilingual (English and French) is not required but considered an asset.
- Ticket software experience preferred.
- Golf knowledge or experience is not required, but a passion for golf and Golf Canada’s mission is advantageous.
APPLICATION DETAILS:
Golf Canada – Human Resources
1333 Dorval Drive, Suite 1
Oakville, ON L6M 4X7
How to Apply:
Forward your cover letter and resume to the Career Page. No phone calls, please. Applications must be submitted by January 19, 2025. Golf Canada thanks all applicants but will contact only those invited for an interview.
Due to the nature of this position, some travel and weekend work may be required.
Our recruitment and selection procedures reflect our commitment to the safety and protection of children and youth across our programs. The successful candidate will be required to provide a satisfactory criminal check as a condition of employment.
Golf Canada is dedicated to employment equity and fostering diversity within the workplace to build an inclusive workforce where all employees have the opportunity to reach their potential. Golf Canada provides equal employment opportunities to employees regardless of gender, race, religion, age, ability, sexual orientation, or marital status. We offer a family-friendly environment that allows for flexible work arrangements to support staff diversity and ensure a healthy work-life balance. We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility-related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the recruitment team via email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.