Education Officer

CCES POSITION PROFILE

POSITION: Education Officer

REPORTS TO: Manager, Education (M1)

CLASSIFICATION LEVEL: Level 3 (Program Administration)

Please note, this position is intended to be a hybrid role based in either Ottawa or Winnipeg.

POSITION SUMMARY

Reporting to the Manager, Education (M1), the Education Officer is responsible for contributing to and leading awareness-raising, informational, and values-based education activities across all areas of the CCES strategic plan, including Canadian Anti-Doping Program (CADP), Canadian Safe Sport Program (CSSP), the Canadian Program to Prevent the Manipulation (CPPCM), and others, as appropriate.

DUTIES AND RESPONSIBILITIES

Resource Development and Production

• Recommend new resources and information products to better address learner and program needs;
• Review and recommend revisions to existing resources and information products;
• Contribute to (or lead, as applicable) content development of program resources and information products related to the Canadian Anti-Doping Program, the Canadian Safe Sport Program, the Canadian Program to Prevent Competition Manipulation and fee-for-service initiatives;
• Oversee production and distribution of new and updated resources, including e-learning programs;
• Develop channels/opportunities to broaden the distribution of resources/information products;
• Manage related contract service providers and budgets as required.

Communications

• Develop content and approaches for timely and effective communication of key messages;
• Implement strategies for effective/efficient client education services, including platforms and standardized responses to queries.

Information Services

• Respond to general inquiries related to education;
• Provide service to learners who use the online learning portal;
• Prepare and deliver presentations and webinars;
• As required, assist with major games and fee-for-service educational services.

Partnership Development/Sport Community Capacity Building

• Support partnership development and sport community capacity building by leveraging existing resources and services and/or by creating new ones as required;
• Seek opportunities to establish and enrich CCES education plans with various program signatories;
• Respond to/assist with sport community requests for help with resource development and capacity building relevant to the CCES’ strategic plan;
• Represent the CCES at meetings and events as required.

CCES Quality Management System

• Be aware and knowledgeable of the position’s responsibilities within the Quality Management System;
• Comply with relevant quality system processes and recommend process changes/revisions as appropriate;
• Identify potential risks and help identify and manage risk mitigation strategies for position’s responsibilities;
• Log stakeholder feedback/comments in the Quality Database for tracking and appropriate follow-up.

General Responsibilities

• Other duties as assigned by the Manager, Education (M1), the Manager, Education (M2) and/or the Executive Director, Sport Integrity.

Qualifications and Competencies

• Bachelor degree or college Diploma in the field of education, sport, health and/or social science or equivalent combination of education and experience.

• Over one-year on-the-job experience and/or performing similar duties required with knowledge of the Canadian sport community, drug-free sport and Doping Control Programs preferred.

• Experience with various social media platforms with the ability to write and develop various communication pieces.

• Proven project coordination skills including the ability to prioritize, meet deadlines, work under pressure and adapt to a fast-paced changing environment while maintaining attention to detail.

• Excellent interpersonal skills, ability to learn quickly and self-motivate while working independently and/or collaborating as part of a team.

• Ability to deliver presentations and workshops.

• Proficient in MS Word, Excel, PowerPoint, Outlook.

• Experience with LMS platforms preferred.
• Experience in instructional design an asset.
• Experience with Storyline 360 or other e-learning development software an asset.

• Excellent English verbal and written communication skills.

• Excellent French verbal and written communication skills preferred.

Applications for this position should be submitted electronically on Bamboo HR. This role will remain open until July 28th, 2025, or until a successful candidate is selected—whichever comes first.  We thank all applicants for their interest but only applicants selected for an interview will be contacted. For more information about the CCES, please visit www.cces.ca. Throughout its recruitment process, the CCES is committed to Canada’s linguistic duality and diversity of its people.

We welcome expressions of interest from all qualified applicants including Indigenous persons, persons with disabilities, members of visible minority groups, and all gender identities and sexual orientations. Upon request, accommodation will be provided during the hiring process.