Sports officials are an integral part of ensuring that the integrity of a game/match is played within the spirit and intent of the rules. A large part of this role involves experiencing and diffusing conflict; however, in recent years, there has been increased demand for officials, perhaps due to new officials leaving refereeing after abusive situations. Officials are given a rule book and a mechanics manual; however, they are not often given materials/tools on how to lead, communicate with participants, and ultimately control the game. This paper aims to guide aspiring officials from their first game and to remind more experienced officials on how communication should occur with participants on the playing court, ice, field, pitch, etc. Referencing literature on constructive verbal conflict crisis intervention, conflict resolution, and communication, this paper will provide a toolbox for sports officials to better manage conflict during matches.