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The Sport Information Resource Centre

Position Type
Full Time

Application Deadline Date
March 24, 2023

Salary Range
$60,000 - $75,000

Job Location

Employment Type

Expected Start Date
June 1, 2023

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

The employer welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Full – Time General Manager,

Kew Gardens Tennis Club, Toronto, Ontario

Kew Gardens Tennis Club [KGTC] is a non-profit seasonal community tennis club with 5 outdoor clay courts and 5 outdoor hard courts along with a clubhouse, located in the Toronto, Beaches area. Kew Gardens Tennis Club has a vibrant and active membership consisting of over 2,000 Adult/Junior
members.  KGTC is looking for a General Manager [GM], to look after the needs of the membership, the Board, and the community.


The position of General Manager is a full-time (40 hours per week) position

In-season club hours fall within the timeframe of 7:00 am to 11:00 pm, seven days per week

Key Responsibilities

The GM will lead, manage, and organize all Club activities at KGTC as directed by KGTC

The GM will report directly to the Club President and will work with the Head Pro and Board committee to offer the membership services required

The GM will ensure that all club operations provide a positive, welcoming atmosphere and optimize club experience for members’

The GM will be responsible for hiring, training, supervising, and guiding various staff members. The GM will strive to always deliver excellent customer service to all club members and club guests

Club Administration

The GM will be responsible for all general club administration including supporting club member check-in, on-line booking queries, ensuring valid court-booking and usage, club guest check-in, and court
cancellations on rain-days

Management and re-direction of club phone messages and returning calls

The GM will work with the Head Pro and the Board to create regular reports regarding member activity

The GM will support the Board with the oversight, planning, and execution of all procurement for the club and the management of club inventory (including wearables, balls, equipment, general supplies), club
house sales management (including wearables, tennis balls etc.)

Coordination and management of the monthly club expenses and submission to the club treasurer. Management and submission of the weekly club log on Google docs –activities, issues, and other notes are tracked and recorded

Building and Grounds

The GM will be responsible for maintaining excellent court conditions, overseeing clay and hard courts. This will also include periodic repairs

The GM will be responsible for all Club House maintenance including keeping the bathrooms cleaned and maintained, daily clubhouse cleaning/tidying up and general caretaking, taking weekly garbage/recycling to the curb and working with contractors or volunteers for all repairs in alignment with the Club budget and Board approval

The GM is responsible for ensuring that the club house is in top condition for members, events, and tournaments

Event Management

The GM shall be responsible for the club’s social activities

The GM shall work in conjunction with the Junior Director and Head Pro ensuring Junior programs/events run smoothly with the appropriate level of support

The GM will support the management of food, refreshments, and equipment

Ladders and Tournaments

The GM is expected to organize and administer the KGTC Adult Ladders and Tournaments:

  • Ladders for all levels of players to be run on a monthly basis
  • Tournaments to include the End of Season Tournaments and other events as agreed, such as the over 55s Tournament

For clarity, tournaments do not include junior tournaments. However, the GM will be required to assist the Head Pro with respect to junior tournaments as requested by the Board

Team Tryouts

The GM is to attend and assist with Team Tryouts where needed


The GM will also act as customer service representative at the club to assist with member support and smooth day-to-day running of the club

Other Activities

Participates in any other activities as agreed with the KGTC Board

Engage appropriate Board directors as necessary

Attend monthly KGTC Board meetings as needed and participate on operating committees as needed

Role Requirements

  • Energetic, enthusiastic, friendly
  • Conscientious with a sound work ethic
  • Previous management/administrative experience a must
  • Clay court experience an asset
  • Problem solving capabilities
  • Initiative and self starter preferred
  • Previous tennis club management experience an asset
  • Excellent communication skills with high professionalism
  • Excellent organization and time management skills
  • Ability to manage multiple projects simultaneously
  • Must be CPR/First Aid Certified/Smart Serve


$60,000-$75,000 annually, commensurate with experience

Application Deadline: March 24, 2023

Please submit your resume with references to

Kew Gardens Tennis Club thanks all interested applicants. Only those selected for an interview will be contacted. References and a valid police check will be required prior to employment.

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