Reporting to the Senior Manager, South Campus, Campus & Community Recreation (CCR), the Curling Manager is an integral member of the South Campus leadership team. The SCSC- East leadership team supports the management of sport and recreation facilities, programs, services and events on south campus serving a variety of communities including University of Alberta students, staff, Faculty and general community members. Campus & Community Recreation also supports the facility and service needs of the Faculty of Kinesiology, Sport, and Recreation and the Varsity Athletics programs through the provision of dedicated sport and recreation space for teaching, research, training and competition.
The Curling Manager provides leadership, management and supervision support to the Curling unit within Campus & Community Recreation, Support & Recreation Services, at the University of Alberta. The Manager actively participates in the development and implementation of the strategic direction for South Campus and leads the process to develop a strategic operating model for the Curling Department. Specifically, the Manager leads a team of half of a full-time and seven casual staff and contractors in the provision of client-focused curling services. The Manager will plan and implement a unit strategy for the curling operations within the overarching South Campus unit. Day to day curling program and service operations, staff development, strategic planning, and policy/procedure development are all key components of this role.
The Curling Manager will manage and supervise the day-to-day activities of the Curling Department in an efficient and effective manner. A major focus of this position will be the development, organization and administration of all curling leagues, memberships, bookings, events, funspiels, practice ice, school field trips, and adult programming offered at the Saville Community Sports Centre – East. The Curling Rink is currently home to 22 leagues and roughly 800 members and located in one of the busiest sport and recreation facilities in Western Canada. The Manager works closely with the facility food and beverage provider within the 300 person licensed lounge. The Saville Community Sports Centre – East is a year round facility and the Curling Rink is used for additional revenue-generating opportunities during the “off-season”. Member contact and retention will be key components of member and participant satisfaction. This position will recruit teams as needed, plan and implement the registration process, prepare draws and schedules, ensure standings are up-to-date, and interact with curlers on a regular basis. Regular member communication will be required by the Manager in order to enhance member retention. This position plans and oversees the booking process for the University Varsity Programs (Bears and Pandas) and the National Training and Development Centre (NTDC) athletes and coaches. The Manager will ensure the delivery of an inclusive, equitable and diverse curling program for all. The Curling program will provide an exceptional experience for clients in support of their goals whether that be recreational, competitive or elite curling performance.
The Curling Manager is responsible for the development and implementation of a strategic marketing plan in coordination with CCR and University External Relations resources. The marketing plan is a key component of member revenue generation and member retention and may will include the use and maintenance of the curling website, social media, newsletters, and direct email contact. The Manager will lead all curling department related sponsorship activities.
The Curling Manager is responsible for budget preparation and monitoring of the operating budget for the curling facility, one of five facility budgets that support the overarching operating budget for the Saville Community Sports Centre – East. The annual budget will ensure efficient operational expenditures and revenue maximization. The Curling Manager will monitor and oversee the established budget and be accountable to the monthly disbursements from the curling budget area.
The Curling Manager will coordinate the hiring process for all casual curling instructional staff, including the administrative aspects of the hiring process, customer service and operational training, staff schedule development and staff evaluation.
The Curling Manager will contribute to the overall CCR vision and mission through regular meetings with the Senior Manager and staff. The Manager will represent the South Campus unit in the Senior
For more information please see the attached posting or visit https://www.careers.ualberta.ca/Competition/A103948220/