Account Executive, Ticket Sales - CEBL Championship Weekend - Canadian Elite Basketball League

Post date: Nov. 27, 2019

Application Deadline: Feb. 29, 2020

Position: Account Executive, Ticket Sales – CEBL Championship Weekend
Reports to: CEBL League Office; Director, Championship Weekend
Location: Edmonton, AB
Job Type: Contract

About the Canadian Elite Basketball League

The Canadian Elite Basketball League (CEBL) was born from a need to provide Canadians with a premium
basketball option that gives players, coaches, fans and other stakeholders the opportunity to meaningfully
engage with one of Canada’s most popular sports. Never has there been so many Canadian basketball players
competing at the highest professional levels worldwide (NBA, NCAA, FIBA leagues etc.). It’s time to bring them
home and provide them with a professional basketball option. An option to compete in front of friends, family
and businesses that can support Canada’s ascent on the international stage. As Canada Basketball’s only
Official First Division Professional League Partner, the CEBL will also proudly adhere to the International
Basketball Federation (FIBA) rules and regulations.

About CEBL Championship Weekend

The CEBL is pleased to announce that out of the seven professional teams playing across Canada, the top
four, including the host team (Edmonton Stingers), will travel to Edmonton for a desire to be crowned the first
ever CEBL Champion.
The Championship Weekend is the final chapter of a CEBL Season and will showcase the best of the best that
the league has to offer. It is an annual sporting event that is not to be missed.
With a rich history of hosting national and international sports and entertainment showcases, the CEBL is
excited to partner with the City of Edmonton, Province of Alberta, various corporations and the local community
to highlight the city and regions extensive social and economic growth. This weekend promises be a historic
celebration of basketball and community.
Account Executive Responsibilities: (Including, but not limited to)
● Manage multiple accounts, developing positive working relationships with all customer/fan touch points
● Drive fan retention, renewals, upsells and fan satisfaction
● Liaise with CEBL Director of Ticketing to ensure the build of all required ticket offerings
● Oversee implementation and fulfillment of any ticket requests
● Prepare campaign insights reporting, including analysis and research, with a purpose to develop future
● Manage fan/customer activity using CRM tools provided, for maximum efficiency and visibility, with
carefully issued follow-up to close any open issues
● Provide input on new processes and workflows as needed
● Focus on ensuring the maintenance of superior customer/fan service levels, operational excellence and
strategic insight
● Meet and exceed all ticketing goals
● Oversee Championship Weekend merchandise sales
● Work Championship Weekend games and special events leading up to Championship Weekend to
ensure all ticketing and merchandise fulfillments are accomplished

● Bachelor’s Degree in Sport Management, Business, or a related field
● A Minimum of 2-3 years in customer service or account management
● 1 year of experience in a professional sales capacity
● Existing experience with ticketing software(s) will be considered an asset
● Valid Driver’s License
Required Skills:
● A people person with a clear track record of building and maintaining professional relationships
● Strong analytical skills and attention to detail
● Ability to work independently on multiple tasks with specific deadlines
● Strong written and verbal communications skills
● Strong working knowledge of Microsoft Office products and key social media platforms
● Must be trustworthy and responsible when processing transactions on numerous points of sale outlets
● Knowledge of the sport of basketball is an asset
● Available for the full contract duration
● Some evening and weekend work will be required
● Base salary plus commission – please indicate salary expectations within your cover letter
Other Requirements:
● Applicants can forward their application (cover letter and resume) and salary expectations to with the subject line, “Account Executive, Championship Weekend”
We thank all applicants, however only those who are selected for an interview will be contacted.

Type of Position: Contractor
Salary Range: 

Contact Details

Contact Name: Canadian Elite Basketball League
Location: Edmonton, AB
7515 118 Ave NW
Edmonton, AB, ON T5B 0J2
Contact Phone: 
Contact Fax: 
Apply by Email