Member Services Coordinator - Softball Ontario

Post date: Jun. 6, 2018

Application Deadline: Jun. 13, 2018

Position Start Date: Jul. 2, 2018

Softball Ontario is the provincial sport organization, governing the sport of Softball.  Softball Ontario’s role is to promote and develop the sport of softball for its athletes, officials, and volunteers by providing programs and services at all levels of competition.

Softball Ontario provides various technical programs for the athletes, coach, and umpire; whereas it’s four Member Associations deal with the operational aspects of the sport through Regional and Provincial championships.

Softball Ontario is located in Toronto, Ontario.

Visit us at

The Member Services Coordinator position is ideal for a person who has a minimum of 2-3 years of experience in a sports administrative environment or related field of study.  We are looking for a proactively engaged self-starter with the ability to thrive in an office environment, an enthusiastic team member with a positive collaborative approach. 

Primary Responsibilities include:

  • Receive and respond to general softball inquiries
  • Member Service administration, including processing umpire registration fees, umpire packages, and carding
  • Database Management – umpires; house league program
  • Assist with financial preparation, including payables, invoice reminders, and bank deposits
  • Manage incoming sales, expenses, budgeting and report accordingly
  • Communications, newsletter production and press release
  • Coordinator Female House League Select Provincial Championships
  • Oversee Association’s School Program (Try, Active & Develop)
  • Distribute Association’s Community Kits
  • Manage Association’s Product/Resource Centre/Online Store
  • Update Association’s website content related to Umpire Registration, Schools Program, House League Services Program and respond to general program inquiry
  • Manage special event planning
  • Assist Executive Director to collaborate on new business opportunities
  • Prepare all necessary reports and attend committee meetings as necessary.


  • University Degree or College Diploma in Sports Administration, Education or related field with relative experiences
  • Commitment to delivering high standards of customer service
  • Ability to coordinate programs to ensure detailed administration, organization and delivery
  • Experience working with a variety of stakeholders
  • Strong written and verbal communication skills
  • Exceptional work ethic
  • Interested in working to engage and impact the softball community
  • Ability to manage budgets, prepare invoices using QuickBooks
  • Good working knowledge of QuickBooks
  • Advanced computer skills: MS Word, Excel, PowerPoint, Access, Outlook
  • Able to work evenings and weekends as required

How to apply:

Please submit your cover letter and resume with salary expectations to: and kindly include “Member Services Coordinator” and your name in the subject line of your application.

Closing date: June 13, 2018,  12 pm noon

Thank you to all applicants, however, only the successful applications will be notified for an interview.

Type of Position: Full Time
Employment Type: Employee
Salary Range: $28,000-$35,000

Contact Details

Contact Name: Christine Parris
Location: 85 Scarsdale Road, North York ON M3B 2R2
85 Scarsdale Road
North York, ON M3B 2R2
Contact Phone: 416 426 7150
Contact Fax: 
Web Address:
Contact Email: 
cparris@softballontario.caApply by Email