Sports Coordinator - Canlan Sportsplex

Post date: Feb. 16, 2017

Application Deadline: Feb. 28, 2017

POSITION TITLE:         Sports Coordinator, Sportsplex

LOCATION:                  Sportsplex Mississauga

REPORTS TO:             Facility Manager


The Sports Coordinator will be required to promote and assist in league, program & customer service operations. They should consistently provide exceptional customer experiences to all facility users ensuring a high level of customer retention.


Functional Responsibilities:

  • Aggressive recruitment of teams & individual participants.
  • Collection of all team/player registration fees and waivers.  Ensures league registration fees (for teams and individuals) are collected in accordance with established payment policies and best-practices.
  • Assist with the creation and communication of league (and tournament) playing schedules
  • Problem solving as required and act as a direct liaison from management to the coaches and players. Including in person communications with teams to team and convening duties.
  • Daily administration including, but not limited to; convening, referee/timekeeper scheduling, league statistics, conflict resolution and divisional alignment.  Possesses a strong working knowledge of league rules, discipline / suspension guidelines and processes. Can confidently interpret, communicate, and enforce League rules as required.
  • Actively participates in the Referee evaluation process and records a consistent flow of constructive feedback about officials.
  • Strong working knowledge of online statistics hardware and software (including customer features, administrative tools and processes).
  • Preparation and planning for future seasons including assisting in the Annual Operating Plan
  • Oversees program execution, assist with program creation or implementation
  • Lead all camp activities, including on field instruction
  • Communicate to camp participates weekly schedules & camp requirements
  • Provides information, accept registrations; distribute schedules and results for in-house programs and tournaments.  Updates company database
  • Regular contact with teams, players and participants, ensuring retention of customers in both leagues and programs.
  • Takes casual/spot rental bookings, prepare contracts and collect and collect fees.
  • Ensures a written account of important information is communicated to the Facility Management—via the nightly Shift Report.
  • Responsible for some opening and/or closing procedures.  Functions / fills in as “Manager on Duty” on an as required basis.
  • Attends all facility meetings when required.
  • Possesses a strong knowledge of Canlan brand features and competitive advantages (including online tools and services).  Is up-to-date with current promotions and contests; can comfortably convey promotional messages to customers in one-to-one and group environments to increase awareness and participation.  


  • Experience working in a sports or leisure environment such as sport camps or other   children/youth camps, and coaching children and/or adults.
  • Willingness and ability to work flexible hours (evenings & weekends).
  • Knowledge of sport rules.  Good understanding of tournament draws.
  • Team oriented with GREAT communication skills.
  • Standard 1st Aid and CPR.
  • N.C.C.P. Coaching Level 2 or greater preferred.


  • Minimum one year of experience in a sport related field.
  • Experience in customer service and marketing preferred.
  • Graduation from a university/college in the Sports/Leisure Administration field preferred.

Type of Position: Full Time
Employment Type: Employee
Salary Range: 

Contact Details

Contact Name: Matt Maclaren
Location: 3360 Wolfedale Road, Mississauga, Ontario
3360 Wolfedale Rd
Mississauga, ON L5C 1W4
Contact Phone: 
Contact Fax: 
Web Address: http://www.canlansports.comApply by Email